Safety and Resilience

Safety and resilience for peer volunteers

This training is available free and without registration to anyone volunteering or starting work in the community-based response to HIV in Australia and other countries in the region. In this module we use the term ‘peer work‘ to refer to support provided by volunteers as well as paid employees.

About this module

Peer work draws on your own lived experience, so you need to decide how much of your story you want to share. It is a good idea to think ahead about how you want to disclose your experiences.

During peer work, you may notice that a conversation has veered into territory that may be painful to recall. You might decide to express your boundaries. You may also recognise stressors or triggers and adopt different self-care practices to maintain your wellbeing. You will need to reflect on your experience, perspective, and performance in the role. All of these practices can help you maintain psychological safety and resilience during your time as a peer volunteer or worker.

Learning objectives

  1. Participants can reflect on their story and refine it, knowing which aspects they feel comfortable sharing, and which aspects may be more difficult.
  2. Participants are conscious of moments where disclosure could occur as well as reasons and skills for disclosing.
  3. Participants can recognise and express boundaries, and identify alternative strategies for meeting reasonable client support needs.
  4. Participants become aware of potential stressors and triggers, both prior to and during their work, and they can identify self-care practices and members of their support network that can help them maintain wellbeing.
  5. Participants will reflect on their wellbeing, perspective, and practice on their own and with others.

Getting started

Modules in LearnDash are divided into Lessons, and in each lesson there are Topics.

  • In the content outline below, click Expand All to see all the Lessons and Topics.
  • To begin the Module, click the first Topic under the first Lesson heading.

You begin each Lesson by clicking the first Topic in the content outline. In this case, you would click ‘Learning Your Story’ topic under the ‘Telling your story’ Lesson to get started.

  • When you complete each topic, click ‘Mark Complete‘ at the bottom of the Topic page.
  • When you complete all the topics in a lesson, click ‘Mark Complete‘ at the bottom of the Lesson page.

Remember to hit Mark Complete! This will help you track where you’re up to in the outline. The tick-mark beside each Lesson or Topic will turn solid green when you have completed that material.


There are no assessment requirements to undertake this module. However, there are activities in the workbook below that may support and enhance your learning experience.

Please save the workbook now, in a secure and confidential location, and complete it on your own time. If you have a trainer for volunteer or staff orientation, you might ask them if it’s appropriate to share the workbook with them.

Download Workbook